Frequently Asked Questions
Everything you need to know about our custom RV vertical racks
Will a Yakups rack fit my specific RV or motorhome model?
Our racks are custom-engineered to fit most RVs, motorhomes, and fifth wheels. Since we specialize in vertical storage for bikes, kayaks, and boards, we recommend providing your vehicle's bumper and hitch specifications during checkout to ensure a perfect fit.
What is the typical lead time for custom rack orders?
Because each Yakups rack is handcrafted and customized for your specific gear and vehicle, production typically takes 3 to 5 weeks. We prioritize quality and safety to ensure your equipment remains secure on the road.
How do you handle shipping for such large items?
We ship our custom racks via major freight carriers within the continental United States. Each rack is securely crated to prevent damage during transit. You will receive a tracking number once your order has been dispatched from our facility.
Are the racks compatible with both e-bikes and traditional bicycles?
Yes, our vertical racks are built with heavy-duty materials capable of supporting the additional weight of e-bikes. Please specify if you are carrying e-bikes so we can ensure the mounting hardware is optimized for the frame size and weight.
What is your return policy for custom-built racks?
Due to the custom nature of our products, we generally do not accept returns. However, we offer a comprehensive warranty against manufacturing defects and will work closely with you to resolve any fitment issues or shipping damage.
Can I carry kayaks and bikes on the same rack?
Absolutely. One of the primary advantages of a Yakups system is the ability to create a multi-sport configuration. Our vertical design allows you to securely mount kayaks, paddleboards, and bicycles simultaneously on a single rack system.